Cancellation Policy

• 75% cancellation charges will apply if cancellation is made 14–15 days prior to the travel date. That is, 75% of the total package cost will be retained by C9trails.
• No refund will be provided if the booking is cancelled 4 days or less before the travel date.
• No refund will be issued in case of mechanical issues, natural calamities (such as landslides, floods, earthquakes, or heavy snowfall), or any other unforeseen circumstances beyond the control of C9trails.
• C9trails will not be responsible for any delays or inconveniences to the passenger during the journey due to vehicle breakdowns or any other force majeure events.
• All hotel booking cancellations for FIT (Free Independent Travelers) & GIT (Group Inclusive Travelers) are subject to the individual hotel’s terms and conditions.
• By booking with C9trails, the customer acknowledges and agrees to these cancellation terms as outlined and published on the official company website under the Terms & Conditions section.